Contact Us

Our Offline Stores

Mon - Fri 8:00am - 6:00pm
Sat 8:00am - 4:00pm

Head Office - Douala, Yassa

E-mail: sales@kastrucks.com
Call Us: (237) 6 89 50 28 56 | 659499078
Address: Yassa, Opposite Tank Oil Station

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Yaoundé Office

E-mail: sales@kastrucks.com
Call Us: (237) 6 57 73 89 40
Address: Mvan, opposite Sonecomx Company

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Melong

E-mail: sales@kastrucks.com
Call Us: (237) 6 91 41 63 63
Address: Melong, Central Post

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Douala, Dibamba

E-mail: sales@kastrucks.com
Call Us: (237) 6 96 96 94 29
Address: Douala, Opposite Total Dibamba

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AFRICAN TRUCKS ON WHEELS LIMITED

International Purchasing center

E-mail: rkajio@kastrucks.com
Call Us: +31629594211
Address: Netherlands | Ireland

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Get in Touch

    Frequently Asked Questions

    What types of products and spare parts do you offer?

    At Kasparts, we specialize in heavy vehicles, trucks, and construction equipment. We offer a comprehensive catalog of spare parts, including filtration systems, braking components, batteries, clutches, engine parts, electronic modules, and specialized diagnostic tools (such as KINGBOLEN and THINKCAR). We support major brands like Mercedes-Benz, MAN, Renault, Volvo, Iveco, and HOWO.

    Do you also sell used trucks and construction equipment?

    Yes! Through our KAS Trucks division, we sell high-quality used trucks, tractors, and construction equipment. With our central purchasing office in Europe, we select reliable vehicles and can arrange international inspections and shipping to the port of your choice.

    What are your opening hours and how can I contact you?

    Our online platform is accessible 24/7 for browsing our products and submitting your requests. Our physical workshop and telephone support lines are open Monday through Saturday, from 8:00 AM to 6:00 PM. You can contact us via WhatsApp or visit us directly at our address in Yassa, Douala (opposite the old Satom entrance).

    How can I tell if a diagnostic tool or part is compatible with my truck?

    Each product page contains compatibility details. If you are unsure, we strongly recommend contacting our support team and providing your vehicle's VIN, make, and model before finalizing your purchase so our technicians can verify compatibility.

    What payment methods do you accept?

    We offer flexible payment solutions tailored to our customers' convenience, including Mobile Money (Orange Money / MTN MoMo), bank transfers, cash payments at our Douala offices, as well as local payment options when validating your online order.

    What is the delivery time for my order?

    For items available in our Douala warehouse, delivery is generally processed within 24 to 48 hours. For special orders or imported parts, delivery times vary depending on the country of origin; our team will clearly communicate these to you during the order confirmation process.

    Do you deliver throughout Cameroon and internationally?

    Yes, we offer local delivery options so you can receive your parts, batteries, or diagnostic tools directly at your workshop or operating site. For heavy equipment and trucks purchased abroad, we handle the logistics and coordinate shipping to any major port of destination.

    Can you help me find a specific part if it's not on the website?

    Absolutely. If you can't find a specific spare part or diagnostic tool online, contact our customer service team via WhatsApp (+237 6 89 50 28 56) or by phone. Our procurement team will locate it in our stock or through our international network to order it for you.

    What technical services do you offer in your workshop?

    Our physical workshop, located in Yassa, Douala, is fully equipped to handle everything from routine preventative maintenance to major mechanical repairs. Our specialized services include advanced ECU diagnostics, programming and flashing of electronic modules for Mercedes-Benz and MAN trucks, hydraulic hose crimping, and brake lining riveting.

    Are your spare parts original and new?

    We offer both new original equipment manufacturer (OEM) parts and high-quality aftermarket alternatives, as well as rigorously tested used components for certain heavy-duty truck models. Each part undergoes quality control to ensure its reliability and durability.

    Do you offer a warranty on spare parts and diagnostic tools?

    Yes, we offer a warranty on our diagnostic tools as well as on a selection of new spare parts, provided they are installed correctly.

    To prevent any ordering errors, our technical team can assist you in confirming your truck's diagnosis. If you would like our technicians to validate the fault or perform the installation and programming themselves in our workshop in Yassa, additional charges will apply. This ensures you receive a certified repair and optimal warranty coverage!